In today’s video, we’re sharing some important warning signs and best practices to help you avoid falling victim to phone scams and fraud. Here are some tips to keep in mind:
- Don’t answer calls from numbers you don’t recognize, even if they appear local (spammers use spoofing to trick you).
- If you do answer but feel suspicious or pressured, hang up immediately.
- Be wary of anyone claiming to be a health care representative, government official, or medical discount plan.
- Question callers claiming to be from trusted retailers, financial institutions, service providers, or even law enforcement—legitimate callers will give you a name and a callback number.
- If they ask for personal information or payment, it’s almost certainly a scam.
If you’re unsure, hang up and contact the provider directly using the customer service number on your card or the provider’s official website.