To help you steer clear of fraudsters, here are a few warning signs and best practices to keep in mind.
- Don’t answer calls from numbers you don’t recognize, even if the numbers appear to be local (spammers accomplish this through a practice called spoofing).
- If you do answer the phone but become suspicious or feel pressured in any way, don’t hesitate to hang up immediately.
- Beware of anyone who calls themselves a “health care representative,” a “government representative,” a “health insurance counselor,” or who says they’re from a medical discount plan.
- Similarly, question anyone who claims to be from a trusted retailer, financial institution, internet or service provider, or law enforcement. If they are legitimate, they will be more than willing to give you their name and a callback number.
- If the caller asks for personal information or payment, you can be almost certain the call is a scam.
- Still in doubt? Hang up and contact your health insurance providers directly using the customer service number on your insurance card or the provider’s website.